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Bateman's Credit Services Limited Newsletter
Edition 5 - March 09
 
Wow, what a month!  We had a fantastic time at Business South 2009, and gained a new client by the end of the first day!  Now we are gearing up for Enterprise 2009 and still working on those debts as you can see from the two new testimonials we have received this month...thanks very much to Michael and Patrick.
 
'I am putting 'pen to paper' to thank you for your recent efforts in resolving my cash flow difficulties.  My bank balance has never been so healthy.  I would have no hesitation in recommending your firm to anyone and in fact I have already done so on a number of occasions over the past few months.  I look forwards to a long lasting business relationship with you.'  Michael Rocks, Michael Rocks Surveying Ltd
 
'We have been outsourcing our credit control to Bateman's Credit Services (BCS) for nine months now and are very happy with the service.  Our account manager attends our offices once a fortnight to meet with the sales team and works remotely the rest of the time.  This means that we do not need a full time credit controller but our debts are still chased by an experienced credit professional.  BCS are doing a great job and I would happily recommend their services to other businesses.'  Patrick Oudejans, Head of Administration, Nedstat

To find out more about how we can help your business and improve your cashflow, please visit our website at www.batemanscredit.co.uk or call us now on 07766 410122   

Reduce my outgoings and increase my receipts – I don’t believe you! 

This is the typical response when someone is approached about outsourcing and particularly credit control.  Outsourcing still seems to be considered a dirty word with some business owners insisting on doing duties that they are not qualified to do.  Remember that expression - Jack of all trades, master of none? 

Business owners may think that by keeping everything in house they have complete control over the situation and they are saving money but when it comes to outsourced credit control nothing could be further from the truth.  There is a good reason why credit controllers and credit managers can command a good wage – they have had years of training, experience and on the job abuse!  It takes a certain type of person to be able to do the job, although a large proportion of people assume that they can do it, and well, before they find out the hard and expensive way that they have been over zealous. 

Click here to read four case studies of real BCS clients.  They demonstrate how we can be the solution to your credit control problems no matter what size your business or what shape your sales ledger.

How easy is it to let your friends go?
Redundancy and how to approach it
 
Every current news bulletin seems to contain more bad news of job loss, cost cutting and redundancy. For SME business owners these decisions can be doubly difficult and stressful for a number of reasons.
 
* Redundancy is a dismissal: although a fair reason for dismissal, like any dismissal if it is done wrongly or unfairly it can be costly.
* Staff let go are not faceless numbers but often friends and colleagues who have worked for the owners for many years and who have contributed and given loyal commitment as the business has grown. The owners themselves have to cope with the stress of making them redundant.
* The owners may have little knowledge of when and how to make people redundant correctly and with minimum pain and disruption. What are the legal requirements for consultation, advice, meetings, documentation, etc.
* Finally, a common concern is how to actually speak and communicate empathetically with those losing their jobs while ensuring they understand the bad news.
 
Business South 2009 - the highlights... 
This year, Bateman's Credit Services exhibited at Business South 2009 as part of Solent Business Growth Network. 
 
We were on Stand 74 and we all had a fantastic time meeting the other exhibitors and visitors to the show. 
 
As there were various SBGN representatives running the stand, we were each able to attend various seminars, VIP meetings and speed networking.

Miss out on Business South 2009?  Then come and see us at Enterprise 2009 instead!

Enterprise 09 is a new and innovative event designed to create a ‘one stop shop’ for business advice and information for local business leaders.

If you are looking to raise your energy levels and boost your business skills, the Enterprise ’09 Event will bring together 500 businesses in the Portsmouth area.

 

Click here for more information about the programme of events or to book now!

 

 

 

 

BCS Partners: 

Award Health and Safety: Chris Ward - Asbestos surveying, management and removal - chris@awardhealthandsafety.co.uk

Morlan Gil HR: Jim Gilhooley  - HR, Training, Recruitment and employment services - jim.gilhooley@morlangilhr.co.uk

247virtual: David Vane - virtual services, training - david.vane@247virtual.com

Skills for Business Training: Steve Jones - personal development and coaching steve@skillsforbusinesstraining.co.uk

Culverwell Consultants: Jim Culverwell - help with property rental - upsizing, downsizing    Jim@culverwellconsult.co.uk

Inter-Activ Learning: Gavin Meikle - presentations skills, powerpoint improvements  -  gmeikle@inter-activ.co.uk

Fair Lawn Associates: Bridgett Vane - PR, newsletters, media. Product launches -blv.vane@btinternet.com

Focus Accounting: Paul Wragg - chartered accountant - focusaccounting@btinternet.com

CB Graphics: Cliff Bryant - advertising, brochures, stationary etc - bryantc@btconnect.com

 Ayunia: Linda Bett - web desigh, seo, e-commerce, google adwords - linda@ayunia.com

 

Spotlight on:

Steve Jones, MD of Skills for Business, has a fantastic offer…Any business looking to develop in the area of Strategic Leadership and Motivational Management can access £500 worth of free training!  All you need to do is to go to click here and you can then choose from two options.  Also, you might want to see Steve speak about motivation at the START Centre, Fareham on 28th April, click here.

Bitterne Lunch Break:

Coming soon...a new networking event for people in Bitterne and the surrounding areas.  Click here to email us if you would like more information.

Top Tip:

Credit check, credit check, credit check - there is no point providing a customer with goods or services unless you are 100% sure of their legal identity.  With businesses closing down regularly this is even more crucial as many of them will reform with a slightly different name and you need to ensure exactly which company is legally obliged to pay you from the offset.

 

Got a Finance Vacancy?

Contact us now with details of the job as we know various candidates looking for work in the Hampshire area who may be suitable - we have a particularly strong candidate in the asset finance sector looking for a new placement at the moment....

Bateman's Credit Services Limited
118 Mousehole Lane , Southampton, 01 SO18 4TB

http://batemanscredit.co.uk/
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